Direct Summary: Gperya KYC Verification Process
Know Your Customer (KYC) identity verification is a mandatory regulatory process designed to prevent financial fraud, underage gambling, and unauthorized account access. To complete KYC verification on Gperya.com successfully, users must upload clear, unexpired government-issued identification matching their registered full name and connected e-wallet account (e.g., GCash or Maya).
🆔 Acceptable Philippine Government Identification
| Document Type | Issuing Agency | Validation Requirements |
|---|---|---|
| Philippine National ID (PhilID) | PSA / PhilSys | Must show clear photo, full name, and birthdate. Digital ePhilID accepted if unedited. |
| Driver's License | LTO | Must be active and unexpired. Photo must be sharp and legible. |
| Philippine Passport | DFA | Data page photo must include complete MRZ lines without glare. |
| UMID / SSS / GSIS Card | SSS / GSIS | Physical card must present legible ID numbers and signature. |
⚠️ Common KYC Rejection Causes & Fixes
Name Mismatch Error
The full name on your Gperya account must match your government ID and GCash/Maya name character-for-character. Contact support if you need to correct typos.
Blurry or Glared Images
Flash glare or camera blur prevents automated document scanners from reading ID text. Take photos in a well-lit room on a dark neutral surface.
Clipped Corners
Ensure all four corners of your physical ID card are visible in the photo frame. Do not crop out margins or borders.
Expired Documents
Expired identification cards are automatically rejected by compliance screeners. Always submit valid, unexpired credentials.
Related Account Guides
❓ KYC FAQs
Automated verification typically processes within 10 to 30 minutes. Manual reviews during peak hours may take up to 24 hours.
No! Never send copies of your government ID or selfies to unofficial Facebook pages, Telegram groups, or social media messaging accounts. Submit documents only through the secure in-platform account settings page.